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Crescent Gold and Diamonds - Customer Survey |
| We appreciate you taking a moment to fill out our survey which consists of a series of questions designed to help us better serve you. All information including personal information will be kept in strict confidence and is simply for the purpose of this survey. |
1. Transaction Number/ID:*Required
"The 10-digit order number as it appears in the top right hand corner of your in-store purchase receipt." |
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| 2. First Name:*Required |
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| 3. Email:*Required |
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| 4. Gender:*Required
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| 5. What store did you visit for your purchase? *Required
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| 6. What was the reason for your purchase? (Check all that apply)*Required |
Treat Myself
Birthday Gift
Engagement or Wedding Gift
Anniversary Gift
Christmas/Holiday Gift
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Valentine's Day Gift
Mother's Day/Father's Day Gift
Repair
Other, please specify:
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| 7. How would you rate our customer service during your visit? *Required |
Exceeded Expectations
Met Expectations
Average
Fair
Poor
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| 8. How would you rate our merchandise selection at the store location? *Required |
Exceeded Expectations
Met Expectations
Average
Fair
Poor
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| 9. How would you rate our store appearance?*Required |
Exceeded Expectations
Met Expectations
Average
Fair
Poor
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| 10. How would you rate our prices compared to our competitors? *Required |
Excellent
Very Good
Good
Fair
Poor
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| 11. Were you offered any of the following services during your visit? (Check all that apply)*Required |
Crescent's Lifetime Extended Service Plan
Crescent's Credit Plan
Crescent's Layaway Plan
Free Gift Wrapping
Free Ring/Jewellery Cleaning
None of the Above
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| 12. What is the likelihood that you would recommend our products/services to someone else?*Required |
Excellent
Very Good
Good
Fair
Poor
Do Not Know
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| 13. What is the number one reason for making your purchase with us? *Required |
Customer Service
Selection
Location
Price
Quality of Product
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| 14. In your opinion, what do you think is a reasonable expenditure for an anniversary gift?*Required |
$0 to $99
$100 to $299
$300 to $499
$500 to $799
$800 to $999
$1000 +
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| 15. In your opinion, what do you think is a reasonable expenditure for a birthday gift?*Required |
$0 to $99
$100 to $299
$300 to $499
$500 to $799
$800 to $999
$1000 +
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| 16. In your opinion, what do you think is a reasonable expenditure for an Engagement Ring?*Required |
$0 to $499
$500 to $999
$1,000 to $1,499
$1,500 to $1,999
$2,000 to $2,499
$2,500 to $2,999
$3,000 to $3,499
$3,500 to $3,999
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$4,000 to $4,499
$4,500 to $4,999
$5,000 to $5,999
$6,000 to $6,999
$7,000 to $7,999
$8,000 to $9,999
$10,000 to $14,999
$15,000 to $19,999
$20,000 to $24,999
$25,000 +
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| 17. How could we have served you better? 25 Words or less |
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| 18. Is there a product or category you would like us to carry? 25 Words or less |
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| 19. If you shop another jeweller as well, please name them? 25 Words or less |
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| 20. Do you have any suggestions on how to improve your in-store shopping experience? 25 Words or less |
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| 21. If you have been to the Crescent website, do you have any suggestions on how to improve your online experience? 25 Words or less |
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Thank you for taking a few moments to complete our online survey. Your feedback and comments will be extremely helpful in helping us serve you better. For more information on our company, products and services, we encourage you to email us at service@crescentgold-diamonds.com.
Contest Rules and Regulations.
Thank You!
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